actualbudget/actual

[Bug]: Encrypted File Sync Can Break File Loading

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#7,525 opened on Apr 16, 2026

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bugcan’t replicatehelp wanted

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Description

What happened?

I am trying to reload the file from the sever after a sync across devices went broken with a file reset (file was encrypted)

Expected:

I would expect the file reload to end and show the balance that was synced up from another device.

How can we reproduce the issue?

I am trying to fix issue: https://actualbudget.org/docs/getting-started/sync/#syncing-has-been-reset-on-this-cloud-file

hitting reload yeild to infite load screen, last request on server and in dev tools is list-user-files

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Chrome

Operating System

Mac OSX

Contributor guide

Research direction
Investigate the sync reset endpoint and trace the file reload flow to identify the cause of infinite loading.
Tech stack
javascript
Domain
backend
Issue type
Bug
DifficultyEstimated implementation difficulty for a new contributor, from 1 for very small changes to 5 for expert-level work.
3
Estimated timeA rough time range for an experienced contributor to investigate, implement, test, and prepare a pull request.
1-3 hours
Activity statusHow available the issue appears right now: fresh, active, stale, blocked, or waiting on maintainer input.
Active
ClarityHow clearly the issue explains the expected change, acceptance criteria, and next step.
Clear
Prerequisites
Git
Newbie friendlinessA 1-100 score estimating how approachable this issue is for first-time contributors.
70