CherryHQ/cherry-studio

[Discussion]: After uploading a PDF, the software cannot recognize my PDF document and extract text from it

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#15,704 opened on Jun 5, 2026

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Description

[!NOTE] This issue was translated by Claude.

Issue Checklist

  • I understand that issues are meant for feedback and problem-solving, not for venting, and I will provide as much detail as possible to help resolve the issue.
  • I have checked the pinned issues and searched through the existing open issues, closed issues, and discussions and did not find a similar suggestion.
  • I confirm that I am here to ask questions and discuss issues, not to report bugs or request features.

Platform

Windows

Version

1.9.9

Your Question

The software currently cannot process my PDF documents and cannot extract text from PDF documents.

Context

No response

Additional Information

Priority

High (Blocking progress)


Issue Checklist

  • I understand that issues are meant for feedback and problem-solving, not for venting, and I will provide as much detail as possible to help resolve the issue.
  • I have checked the pinned issues and searched through the existing open issues, closed issues, and discussions and did not find a similar suggestion.
  • I confirm that I am here to ask questions and discuss issues, not to report bugs or request features.

Platform

Windows

Version

1.9.9

Your Question

软件目前无法处理我的pdf文档和无法提取pdf文档中的文本

Context

No response

Additional Information

Priority

High (Blocking progress)

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