BlitzKraft/saythanks.io

saythanks.io returning 504 Gateway Time-out openresty for all URLs

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#398 opened on Apr 5, 2026

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bugenhancementgood first issue

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Description

Describe the bug When visiting any URL, the connection attempts for some while then eventually some backend times out and the webserver returns

504 Gateway Time-out openresty for all URLs

To Reproduce Steps to reproduce the behaviour:

  1. Browse to https://saythanks.io/

Expected behaviour

The site should come up

Screenshots

Contributor guide

Research direction
Check the server configuration and logs to identify why the backend is timing out. Look at the reverse proxy (openresty/nginx) logs and the Python application server logs to find the bottleneck.
Tech stack
python
Domain
backend
Issue type
Bug
DifficultyEstimated implementation difficulty for a new contributor, from 1 for very small changes to 5 for expert-level work.
3
Estimated timeA rough time range for an experienced contributor to investigate, implement, test, and prepare a pull request.
Half day
Activity statusHow available the issue appears right now: fresh, active, stale, blocked, or waiting on maintainer input.
Active
ClarityHow clearly the issue explains the expected change, acceptance criteria, and next step.
Needs investigation
Prerequisites
PythonWeb ServersDebugging
Newbie friendlinessA 1-100 score estimating how approachable this issue is for first-time contributors.
40